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MC Effectiveness Questionnaire

Effectiveness Questionnaire

This questionnaire is intended to assess firstly how effective you feel you are in your role as a Membership Councillor and secondly, to look at the effectiveness of the Membership Council as a whole.

Please complete both sections and add any additional comments you’d like to make at the end of each section.

CHFT - 772 - MC Effectiveness Questionnaire

MC Effectiveness Questionnaire
SECTION 1: ABOUT YOU
1. Are you clear on what your roles and responsibilities are?*
2. Do you understand the difference between the role of the Membership Council and the Board?*
3. Are you clear on what is expected of you under the Trust’s Code of Conduct for Membership Councillors?*
4. Do you feel you receive sufficient information in order to carry out your duties?*
5. Do you feel you received sufficient induction and information when you first took on the role?*
6. Do you feel you have been able to participate as fully as you would like in Trust activities?*
7. Have you participated in any of the Membership Council training sessions?*
8. Do you feel well supported by the Trust in your role?*
9. Do you think the Trust’s expectations of you as a Membership Councillor are reasonable?*
10. If you were approached by a member/user with concerns about services provided by the Trust, would you be confident in knowing how to deal with the concerns raised?*
SECTION 2: ABOUT THE MEMBERSHIP COUNCIL
1. Do you think the Membership Council has sufficient contact with the Trust’s Executive Directors?*
2. Do you think the Membership Council has sufficient support and opportunities to hold to account the Trust’s Non-executive Directors (NEDs)?*
3. Do you think the Membership Council receives a sufficient level and range of information from the Trust?*
4. Do you think the Membership Council is adequately informed by the Chairman about the activities of the Board?*
5. Do you think the Membership Council has sufficient mechanisms in place to obtain the views of members, and the public?*
6. Do you think the Membership Council has sufficient mechanisms in place to provide feedback to its members, and the public?*
7. Do you think the Membership Council is appropriately involved in the workings of the Trust, for example via the Divisional Reference Groups?*
8. Do you feel that the views of Membership Councillors are taken into account as part of the forward planning of the Trust?*
9. Do you think the main four Membership Council meetings are productive?*
10. Do you think the Membership Council has sufficient opportunity to ask questions about the Trust and its services?*
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