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Shuttle bus service

Calderdale & Huddersfield NHS Foundation Trust’s transport department provides a free shuttle minibus service. The service runs between our two hospital sites - Huddersfield Royal Infirmary (HRI) and Calderdale Royal Hospital (CRH) - during the daytime, evenings and at weekends.

The service is available for staff, patients and visitors. Unfortunately, children under the age of 3 years are not permitted to travel on the shuttle bus.

 Our Mission Statement

To provide our staff, patients and visitors with a safe & reliable integrated, transport network which has the least impact on our environment.

Our Shuttle Bus service

  • The service has two stops – one at Huddersfield Royal Infirmary and one at Calderdale Royal Hospital
  • The service runs from 06.30 until  22.00 Monday to Friday and from 13.00 to 20.30 on Saturday and Sunday
  • Timetables for our services are available from the Main Transport office and below.

Getting on and off the bus

  • Passengers are advised to arrive at the bus stop at least 5 minutes before the scheduled departure time
  • For safety reasons, buses will only stop at authorised locations
  • For your comfort and safety, please give the driver sufficient time to be able to slow down properly for your stop
  • When the bus has stopped, please allow passengers to get off the bus first
  • You should get on or off the bus through the side door only
  • Once buses have closed their doors and the driver has signalled to pull away, the bus will not be able to let you get on or off the bus. You must not try to get on or off the bus when the vehicle is still in motion
  • Unfortunately, children under the age of 3 years are not permitted to travel on the shuttle bus. Children over 3 years are permitted to travel with an appropriate adult who must ensure that the child sits in a seat behind the driver and wears the appropriate seat belt provided.

Luggage and lost property

Our buses are small and there is limited space on board. Passengers may only carry small pieces of hand luggage that will fit on their lap or underneath the seat in front.  For safety reasons, luggage cannot be stored in the aisle.

If an item is lost on one of our vehicles, you should contact the Transport Office – contact details are below.

The responsibility for any item of property on the bus rests with the owner of the property. The driver has the right to refuse, at his sole discretion, any item of property being brought on to the bus which they consider is unsuitable for carriage.

What you can expect from us

We aim to provide the best possible transport service and you can expect that we will:

  • Deliver the most reliable service possible
  • Keep you informed about change to the services
  • Supply accessible and understandable information about our services
  • Provide safe and comfortable vehicles
  • Operate our services with friendly and helpful staff.

We regularly monitor the quality and reliability of our services and report our performance on a monthly basis.

Your responsibility as a passenger

In order to ensure that your bus journey and that of other passengers is safe and comfortable, we ask that you:

  • Do not smoke, eat or drink
  • Show consideration to other passengers
  • Take all items with you when getting off the bus – including litter
  • Do not damage or deface any part of the bus
  • Do not distract the driver while the bus is moving
  • Keep the gangway clear.

Emergency doors and windows must only be used in the event of an emergency or when directed by the driver or supervisor.

All our staff have the right to work without fear of intimidation, verbal abuse or physical assault and the Trust will support action against any passenger who does not adhere to this.

Your feedback

We welcome feedback so that we can continually improve the standard of our service including punctuality, vehicle cleanliness and staff politeness.

If you need bus service information, journey planning advice or have any concerns, comments or complaints about the service, please contact us:

Email – Claire.bushbymuffitt@cht.nhs.uk or phone – 01484 355318 / 01484 355847

The Transport office is open between 08:00 and 16:00 on Monday to Friday. It is closed on Saturdays, Sundays and Bank Holidays. 

Timetable changes

Where major changes are made to services, new timetables will be available at least 2 weeks before the start date, with advance warning displayed on all buses, on our website, and at key bus stops.

The timetable for any service is a guide to the times we aim to operate the bus and our timetables are designed to reflect different traffic conditions across the day.

On rare occasions buses cannot be run at the specified times and frequencies due to reasons beyond our control and we may have to divert services. If we are unable to operate the preferred route or timetable, due to severe traffic conditions, adverse weather, road works, civil disruptions or other reasons beyond our control we reserve the right to suspend, alter the route or times of any service.

Other information

All passengers are carried on our services subject to the Public Service Vehicles (Conduct of Drivers, Conductors and Passengers) Regulations 1990. 

Any passenger who is reasonably suspected by the driver of contravening the Public Services Conduct of Drivers, Inspectors, Conductors and Passengers Regulations 1990 (as amended) shall give their name and Department to the driver or supervisor on demand. They may also be asked to leave by the driver or be removed from the vehicle by the Trust Security service. 

 

Shuttle bus timetable - for later times and weekends see below

HRI – From The Main Entrance

CRH - From The Main Entrance

6.30 am

 

6.45 am

 

7.00 am

7.15 am

7.30 am

7.45 am

7.30 am

 

8.00 am

 

8.00 am

8.15 am

8.30 am

8.45 am

8.30 am

 

9.00 am

 

9.00 am

9.15 am

9.30 am

9.45 am

9.30 am

 

10.00 am

 

10.00 am

 

10.30 am

 

10.30 am

 

11.00 am

 

11.00 am

 

11.30 am

 

11.30 am

 

12.00 pm

 

12.00 pm

 

12.30 pm

 

12.30 pm

 

1.00 pm

 

1.00 pm

 

1.30 pm

 

1.30 pm

 

2.00 pm

 

2.00 pm

 

2.30 pm

 

2.30 pm

2.45 pm

3.00 pm

3.15 pm

3.00 pm

 

3.30 pm

 

3.30 pm

3.45 pm

4.00 pm

4.15 pm

4.00 pm

 

4.30 pm

 

4.30 pm

4.45 pm

5.00 pm

5.15 pm

5.00 pm

 

5.30 pm

 

5.30 pm

 

6.00 pm

 

6.10 pm


6.40 pm

7.10 pm



7.40 pm

8.10 pm



8.40 pm

9.10 pm

9.30 pm 

Front main entrance timetable - shuttle buses after 6pm

HRI

CRH

6:10pm

6:40pm

7:10pm

7:40pm

8:10pm

8:40pm

9:10pm

9:30pm

Weekend timetable

HRI – From The Main Entrance

CRH– From The Main Entrance

1.00 pm

1.30 pm

2.00 pm

2.30 pm

3.00 pm

3.30 pm

4.00 pm

4.50 pm

5.00 pm

5.30 pm

6.00 pm

6.30 pm

7.00 pm

7.30 pm

8.00 pm

8.30 pm

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