Please note all staff leaflets now sit within the Staff Area.

Patient Information

The Trust recognises that information is a crucial part of the patient journey and a key element in the overall quality of patient experience. The NHS Constitution (2009) states, ‘the NHS commits to offer you easily accessible, relevant information to participate in your own healthcare decisions and to support you in making choices’.

The regulations state the organisation ‘provides information to help people who use services, or others acting on their behalf, to understand their care, treatment and support, including the risks and benefits, and their rights to make decisions’ (Regulation 17 of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2010) and compliance is measure by the Care Quality Commission (outcome 1).

Full information regarding the Patient Information Repository can be found in the Policy.

Alternatively the policy can be accessed via the CHFT Intranet Site.

Please note the central Patient Information Leaflet Repository has been created with all new leaflets from January 2016 and newly reviewed leaflets thereafter. For all other leaflets please contact

Information for Staff

Interpreting Services are available for translating patient information leaflets in many languages through Pearl Linguistics telephone 0800 206 1119 (staff will be required to give a 6 digit code, if you haven’t already got a code, email for a code).

There are a number of leaflets created by EIDO which are designed for consent purposes and can be accessed by the following:

EIDO Download Centre

EIDO log-in details (internal only)