Patient Survey
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Every year patient surveys are carried out by health watchdog the Care Quality Commission (formerly known as the Healthcare Commission). The inpatient survey results (for people who stay at least one night) carried out in 2008 showed that our patients had high rates of confidence in our doctors (93 per cent) and nurses (87 per cent)
Areas where our patients felt we could do better included the amount of information we provided about their condition in the accident and emergency departments.
Extensive work is already underway to address this.