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ENT outpatients

Outpatients' Philosophy of Care

Outpatients' Philosophy of Care

We aim to provide a quality, caring environment for patients and their carers. Outpatient staff will respect your privacy and dignity and will be sensitive to and respect your religious, spiritual and cultural needs at all times.

You will be treated fairly by the NHS staff according to your health care needs regardless of age, sex, disability or sexuality.

We will involve you in the decision making process around your care.

Treatment will be based on current research and clinical excellence.

We aim to ensure you are seen as soon as possible to your appointment time, communicating any delays promptly and regularly.

Where to find us

Where to find us

CRH – Ground floor – Nearest car park is located at the front of the main hospital entrance.

HRI - Acre Mills Outpatient Centre – First Floor – Car park available at the main entrance of the centre.

 

 

Our team

Our team

About us

About us

Both sites have dedicated, caring and professional nurses who are committed to delivering an excellent service to patients, relatives and carers. The teams have many years of experience in nursing and have developed their professional knowledge and skills in an outpatients' setting.

ENT clinics are held Monday to Friday between 8.30am and 5pm.

If you want to find out anymore information please contact ENT Outpatients Sister Catherine Hawkes on 01484 343255.

CRH

CRH


Name

Special interests

Outpatient services

Mr Smelt

General ENT and Paediatric (children)
Voice clinic

Weds am
Voice clinic once a month Thurs pm
Team lead for Medical Secretary Team Leader to Mr Smelt 01422 222322

Mr Orabi

General adult and paediatric ENT
Head & Neck/ Thyroid surgery

Weds pm
Medical Secretary to Mr Orabi 01422 222319

Mr Mistry

General adult and paediatric ENT

Mon am
Secretary to Mr Mistry 01484 355977

Mr Charlett

General adult and paediatric ENT

Fri am
Secretary to Mr Charlett 01484 355977

Mr Martin-Hirsch

General ENT and Paediatric (children)
Head and Neck Cancers

Mon am, Fri am
Medical Secretary to Mr Martin-Hirsch 01484 347227

HRI

HRI

Name

Special interests

Outpatient services

Mr Smelt

General ENT and paediatric (children)
Hearing Impaired paediatric (children)
Bone Anchored hearing Aids

Tues am and Fri am 
Team lead for Medical Secretary Team Leader to Mr Smelt 01422 222322

Mr Orabi

General adult and paediatric ENT
Head & Neck/ Thyroid surgery

Mon am and Tues pm
Medical Secretary for Mr Orabi 01422 222319

Mr Mistry

General adult and Paediatric ENT

Weds am and Thurs am
Secretary to Mr Mistry 01484 355977

Mr Martin-Hirsch

General ENT and Paediatrics
Head and Neck Cancers

Mon am and pm. Thurs pm
Medical Secretary to Mr Martin-Hirsch 01484 347227

Sister Catherine Hawkes

Laryngectomy
Aural Care

Wed pm Laryngectomy clinic. 
Thurs pm Aural Care Clinic.

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