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Outpatient Physiotherapy Services

Central Booking Office

If you need to make or cancel an appointment please phone the central booking office on:

Phone line: 01484 728941

(Lines are open Monday to Friday 8.00am – 3.30pm)

Appointments can be offered from 7:00am to 7:30pm at some sites, please enquire when booking your appointment.

If you cannot attend your appointment, please give 24 hours notice by calling the number above.

We work in-line with the Trust's Patient Access Policy:

If you do not attend your appointment/class and fail to contact us, you will be discharged from Physiotherapy services. Consecutive cancellations of two appointments may also result in you being discharged.

What do we do?

What do we do?

Our qualified physiotherapists provide a high quality physiotherapy service for people with musculoskeletal, rheumatology or persistent pain problems. We help our patients to develop and restore movement in order to maximise their quality of life and help them to achieve their functional goals.

We aim to provide a seamless service. We have close links with musculoskeletal services and can refer onto other services if further intervention or investigation is required.

We are committed to delivering and promoting high standards of customer care, ensuring that patients with musculoskeletal problems receive the most appropriate treatment at the right time in the right place. 

All our physiotherapists are registered with the Health and Care Professions Council (HCPC):

Is your therapist registered with the HCPC? 

The physiotherapy departments:

All of our physiotherapy departments have individual treatment cubicles where we assess and treat patients. In addition to this we have;

  • A gym at Huddersfield Royal Infirmary
  • A gym at Calderdale Royal Hospital

As part of your assessment with your physiotherapist these options may be discussed to help you acheive your therapy goals.

We also offer the following classes, your physiotherapist will discuss these with you where appropriate:

  • Shoulder rehabilitation
  • Spinal rehabilitation
  • Lower Limb rehabilitation
  • Rheumatology
  • Pilates

We aim for you to get the most out of your treatment and your physiotherapist will expect you to act upon the advice given and to comply with your agreed treatment programme.

Our physiotherapy services are based at both main hospitals, GP practices and health centres (see where to find us), so you can receive care closer to your home or place of work.  When booking your appointment please let us know where you would like to be seen and whether you require any additional assistance e.g. an interpreter.

How can I see a physiotherapist and who can refer?

How can I see a physiotherapist and who can refer?

You can access the service by talking to your G.P, hospital Consultant or other health care professional who will then refer you into our service if appropriate.

What happens after referral?

What happens after referral?

Please see the attached document for the procedure after referral.

Your physiotherapy appointment?

Your physiotherapy appointment?

Parking

There is a charge for parking at the hospitals and at some of our other treatment sites.

Appointments

Please arrive at least 5 minutes before your appointment, this allows you to book yourself in at the reception desk.  If you arrive more than 10 minutes after your appointment time your physiotherapist may not be able to see you.

For safety reasons please tell the receptionist and physiotherapist if you have a pacemaker or if you may be pregnant.

The physiotherapist may ask you to undress to your underwear as part of your assessment. For a neck or shoulder problem you may feel more comfortable wearing a vest, for a lower back or leg problem you may wish to bring shorts.

Medication

Please complete all of the paperwork that is sent to you through the post making sure that you list all of your medication.

What will my first appointment involve?

What will my first appointment involve?

At your first appointment one of our physiotherapists will carry out a 30-40 minute comprehensive assessment of your problems and jointly agree a treatment plan with you.  If you require further follow up appointments these last 20-30 minutes.  A treatment programme may include specific hands-on treatment by the physiotherapist, exercise, advice on self-management. General aims of physiotherapy are to reduce pain, increase strength or mobility and improve function.

Cancelling an appointment?

Cancelling an appointment?

It is important for you to keep your appointment but sometimes it is not possible.  If you need to re-arrange or cancel your appointment contact the Central Booking Office 01484 728941 giving 24 hours notice.  Due to high demand on our services failure to contact us will result in you being discharged.

For Information

Calderdale Royal Hospital Physiotherapy Department

01422 224198

Huddersfield Royal Infirmary Physiotherapy Department

01484 342434

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