Help Us Decide
Every year we draw up a list of healthcare areas which we’d like to improve upon. We ask our members to tell us what is important to them and these views, plus those of our patients and their families, help us to decide upon our improvement priorities. We focus on these priorities and at the end of every year our performance in these areas is measured. The results of our progress are written up into our Quality Account and this Quality Account is published in the Trust’s annual report.