The Trust recognises that information is a crucial part of the patient journey and a key element in the overall quality of patient experience. The NHS Constitution (2009) states, ‘the NHS commits to offer you easily accessible, relevant information to participate in your own healthcare decisions and to support you in making choices’.
The regulations state the organisation ‘provides information to help people who use services, or others acting on their behalf, to understand their care, treatment and support, including the risks and benefits, and their rights to make decisions’ (Regulation 17 of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2010) and compliance is measure by the Care Quality Commission (outcome 1).
Please note the central Patient Information Leaflet Repository has been created with all new leaflets from January 2016 and newly reviewed leaflets thereafter. For all other leaflets please contact firstname.lastname@example.org.