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Test Report

This website was last tested on 26th October 2020.  We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible is.

We used this approach to deciding on a sample of pages to test:

  • Looked at all mediums used on the site for example text, images, maps, videos, forms etc
  • Added at least one page per item to our sample list
  • Always include the homepage

How we checked

The test was carried out by The Health Informatics Service Web Department.

Automated tests were used to check the accessibility of the site but they do not show most accessibility issues.

We used Lighthouse to audit each page in the sample for accessibility issues.

We used Wave to automatically test for accessibility issues on pages that do not need users to sign in.

Errors found were correlated and checked manually.

A keyboard, tab through and zoom check was done.

These tests were completed using a Google Chrome browser on Windows 10 with a 14 inch screen.

Pages we checked

The issues we found

Only serious accessibility issues on the sample of pages we tested are listed in this report – these will cause problems for users with access needs when using your website.

1.1.1 Non-text Content

Alternative text presents the content or function of an image to screen reader users or in other situations where images cannot be seen or are unavailable.

Not all images use alternative text or do not use it effectively.

1.2.2 Captions (Pre recorded)

For video content with audio, captioning should be available. While YouTube can auto-generate captions using voice recognition, these are typically not of sufficient quality to be considered equivalent.

Not all video content on the site has been optimised to include accurate captions.

1.2.3 Audio Description or Media Alternative (Pre recorded)

Videos present on the site do not make use of audio descriptions.  This technique adds the additional audio information to synchronized media by providing an option which allows users to replace the soundtrack with a new copy of the original soundtrack that has the additional audio description added. This added information focuses on actions, characters, scene changes and on-screen text (not captions) that are important to understanding the content.

Not all video content has secondary audio description available

2.1.1 Keyboard

Users should be able to use a keyboard to access all content and functionality of a web page. This means the page can be used by people with no vision as well as people who use alternative keyboards or input devices that act as a keyboard.

This is because the cookies pop up cannot be closed by keyboard.

3.3.2 Labels or Instructions

If a form control does not have a properly associated text label, the function or purpose of that form control may not be presented to screen reader users. Form labels also provide visible descriptions and larger clickable targets for form controls.

The captcha field on all forms makes use of hidden fields that do not have associated labels and will make it harder for screen reader software.


PDF documents often have accessibility issues. Additionally, PDF documents are typically viewed using a separate application or plug-in, and can thus cause confusion and navigation difficulties.

There are multiple PDFs in use, not signposted as PDF with the content not in HTML format or saved as PDF/A

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