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Cancer and Coronavirus (COVID-19)

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This page provides advice and information from the NHS and GOV.UK

The coronavirus disease, called COVID-19, is front and center of many people’s minds. We understand that people with cancer and their families might feel especially worried about coronavirus. This is because cancer treatment can weaken immune systems and people with cancer are amongst those at higher risk of complications as some treatments can lower your ability to fight infection.

advice on coronavirus strapline

The GOV.UK and the NHS website have the latest information about coronavirus advice that will help reduce the risk of getting coronavirus as people with cancer may be at a higher risk of infection.

You should also follow the NHS advice if your relative or friend is having or has recently had cancer treatment. Or if, for any reason, a relative or friend might have a lower ability to fight infection.

Where possible obtain advice over the phone rather than attending in person to lower your risk of exposure and to reduce the risk of exposing others.

If you have had any cancer treatment within the last 8 weeks

It’s very important that you ring the Chemotherapy Helpline, not NHS 111, even if you think your symptoms are most likely to be coronavirus infection. If you’ve had recent treatment, there’s a chance that your symptoms might be a complication of your treatment, and not coronavirus. Some complications of treatment can be life threatening if not assessed quickly, and NHS 111 won’t be able to assess you as quickly as the Chemotherapy Helpline can.

If you have NOT had any cancer treatment for more than 8 weeks

If you think your symptoms are coronavirus, it is ok for you to contact NHS 111 online instead. However, if you have any doubt, or feel seriously unwell, we would still prefer that you contact the Chemotherapy Helpline first.

If you are unwell after receiving chemotherapy treatment please contact the chemotherapy helpline which is available 24 hours a day, 7 days a week.

For any other queries please contact the Cancer Support Line - you may have concerns about accessing community support, work queries, financial and benefit queries, or need somebody to talk to. We will do our best to answer your query and signpost you to further help and support.

Cancer support line contact numbers, Calderdale Royal 01422 222709 Huddersfield Royal 01484 343614
Other contact details

Many oncology appointments are currently being carried out over the telephone and you should receive a call from the hospital at least 24 hours before your appointment.

If you have not heard from the hospital 24 hours before your appointment, please contact the following numbers:

Macmillan Unit – Calderdale Royal Hospital: - 01422 222700

Greenlea Unit Ward 7 – Huddersfield Royal Infirmary: - 01484 343600

For chemotherapy appointment queries please contact: - 01484 342155

You can also request that your outpatient appointment happen over the telephone if you are self isolating.

If you have queries about chemotherapy appointments, please contact the chemotherapy nursing team on 01484 342155.

If you are due to attend a hospital appointment but cannot please contact the relevant number above to cancel. If your appointment is cancelled, you will be notified in a timely manner.

  • Wash your hands with soap and water for 20 seconds, or if not immediately available use an alcohol-based hand rub. It is especially important to wash your hands before eating or drinking.
  • Clean and disinfect frequently touched objects and surfaces (mobile phone, tables, light switches, door handles, sinks, toilets, any eating surfaces).
  • Avoid touching your eyes, nose and mouth as this can transfer the virus from surfaces.
  • If you take prescription or over-the-counter medication, make sure you have enough at home or in a place that you are able to access
  • Avoid contact with those who are sick or unwell or have been exposed to the virus or may be at higher risk due to recent travel to a high-risk country.
  • Avoid crowds and crowded areas and avoid unnecessary physical contact, such as shaking hands, hugging or kissing. This is especially important if you are currently having chemotherapy.

Please see the following link with Guidance on social distancing and for vulnerable people


The government is constantly reviewing the advice about coronavirus.  The NHS website has all the latest information about the coronavirus and how to protect you and your family.

Further information about the UK government response is available on the GOV.UK website.