Accessibility

This accessibility statement applies to www.cht.nhs.uk only.

This website is run by Calderdale and Huddersfield Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

The website is designed to be compatible with assistive technologies and the last two versions of the browsers: Chrome, Firefox, Edge and Safari. In older browsers, some aspects of the website may not display optimally. The website is not designed for Internet Explorer.

Where we provide links to other organisation’s websites we do not take responsibility for their accessibility standards.

We know some parts of this website are not fully accessible:

• Alternative text is missing from some images
• Alternative text is likely insufficient or contains extraneous information
• Redundant title text is present throughout the site
• The link text contains extraneous text or may not make sense out of context
• A table is present on the page without any headings defined
• Skipped heading level and empty headings
• Fieldsets are missing a legends
• Embedded YouTube videos aren’t fully accessible
• Some of our videos do not have captions or audio descriptions. We also link to videos that we do not own that may not have captions and full accessibility in place 
• Most PDF’s, PowerPoints and Word documents are not fully accessible to screen reader software

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email communications@cht.nhs.uk
• call 01422 222753

We’ll consider your request and get back to you in 10 working days.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

E-mail: webteam@this.nhs.uk

Phone number: 01484 355420

Address:
Unit 13
Ainley Bottom
Ainleys Industrial Estate 
Elland
West Yorkshire
HX5 9JP

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

If you contact us before your visit we can arrange interpreting provision, which is provided by Word360. This service is for users whose first language is not English and/or those requiring Deaf Support Services (British Sign Language).

Find out how to contact us.

Calderdale and Huddersfield Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• 1.1.1 Non-text Content (Level A) - Missing alternative text
• 1.1.1 Non-text Content (Level A) - Alternative text is likely insufficient or contains extraneous information
• 1.1.1 Non-text Content (Level A), 1.3.1 Info and Relationships (Level A), 2.4.6 Headings and Labels (Level AA), 3.3.2 Labels or Instructions (Level A) - Fieldset missing legend
• 1.3.1 Info and Relationships (Level A) and 1.3.2 Meaningful Sequence (Level A) - A table is present without any headings defined
• 1.3.1 Info and Relationships (Level A), 2.4.1 Bypass Blocks (Level A), 2.4.6 Headings and Labels (Level AA) - Skipped heding level and empty headings
• 2.1.1 Keyboard (Level A) - Broken same-page link
• 2.4.4 Link Purpose (In Context) (Level A) Suspicious link text- The link text contains extraneous text or may not make sense out of context
• 4.1.2 Name, Role, Value (Level A) Elements must only use allowed ARIA attributes - Embedded or linked YouTube videos are present and may not be fully accessible
• 1.2.1 Prerecorded Audio-only and Video-only (Level A), 1.2.2 Captions (Prerecorded) (Level A) and 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) - Embedded or linked YouTube videos are present and may not be fully accessible
• Redundant title text is present throughout the site

Certain PDF documents

Some web pages and documents which are essential to our operation, such as regulations and guidance are currently contained in non-accessible PDF documents. This fails WCAG success criterion 1.1.1 (non-text content). 

We have a plan in place within our current resources to look at replacing all PDFs with accessible HTML versions.  

Disproportionate burden 

We completed a Disproportionate Burden Assessment on 21st May 2025.

Content that’s not within the scope of the accessibility regulations 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.  

We also do not plan to add video captions to live video streams as these are exempt in the accessibility regulations.

Content that's not accessible 

We are unable to make our board papers accessible in their current format but are actively researching new ways of presenting this information to support accessible options. Currently, board papers are uploaded to the website as PDF documents numbering hundreds of pages. These pages contain scanned images and large reports sourced from multiple authors and services. They are compiled and uploaded just before they are legally required to be publicly available and any delay due to making them accessible would risk a fine or a cancelled public meeting. The cost of converting these documents is significant and is not financially justifiable, which is why we are considering alternative accessible options. Until this is implemented, please email our communications team if you would like to request this information in an accessible format. 

What we’re doing to improve accessibility

We are working to fix the issues to improve the overall accessibility of this website for our visitors. Issues caused by the Embed Job Board powered by TRAC in the ‘Working for us’ section have been highlighted to the third-party company on 18/10/2023 asking if they can fix the accessibility issues and roll-out an update. These issues are:

• Non-text Content (Level A), 1.3.1 Info and Relationships (Level A), 2.4.6 Headings and Labels (Level AA), 3.3.2 Labels or Instructions (Level A) - Fieldset missing legend
• 2.1.1 Keyboard (Level A) - Broken same-page link

We will update this statement as and when the issues stated above are fixed.

This statement was prepared on 21st February 2020. It was last reviewed on 02/06/2025.

This website was last tested on 17th July 2024. The test was carried out by The Health Informatics Service Web Department. We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible www.cht.nhs.uk is.

We used this approach to deciding on a sample of pages to test:

• Looked at all mediums used on the site for example text, images, maps, videos, forms etc
• Added at least one page per item to our sample list
• Always include the homepage
• We used Lighthouse to audit each page in the sample for accessibility issues.
• We used Wave to automatically test for accessibility issues on pages that do not need users to sign in.
• We used Axe DevTools to test for accessibility issues on pages that do not need users to sign in.

Read the full Accessibility Test Report