The Chaplaincy Team works to develop the Pastoral, Spiritual and Religious Care of patients in the various hospitals. It also provides support for staff and visitors. Members of the Team also provide training for members of staff, and can offer help in the care of patients of different religious/cultural backgrounds.
Facilities For Prayer/Religious Observance
In the main entrance of Huddersfield Royal Infirmary there is the Hope Centre which offers an oasis of quiet for anyone who feels a need for reflection or prayer.
The Hope Centre at HRI has three rooms:
a Chapel area, which is often the focus of Christian Worship; a Prayer Room which offers space and quiet for prayer - this room also contains copies of the Q'uran and Prayer Mats for use by people who follow the Islamic faith; and a small Quiet Room. There is a Prayer Board on which petitions for prayer can be posted.
Calderdale Royal Hospital has a Chaplaincy Centre which can be found on the first floor next to General Office. The Centre has a Chapel area which is often the focus for Christian Worship; a prayer room which allows for more private prayer and which is equipped with Prayer Mats and copies of the Q'uran. There is also a small Quiet Room which can be used by anyone who might feel they need a time of quiet reflection. The Chaplaincy Office adjoins the Chapel area. There are Male and Female Wudu (washing facilities) at both hospitals. The Chaplaincy Centre at CRH, and the Hope Centre at HRI are open to people of all faiths and none, all we ask is that people show respect to others who might be using the facilities at the same time.
How to Refer to the Chaplaincy Department
Referrals are made either by:
a) the patient themselves or their family
b) clergy/community representative at the request of the patient or their family
c) healthcare staff
Referrals can be – direct via face-to-face or telephone contact or via indirect contact, using email, referral slips and answerphones available in the Hope Centre (Chapel) / Office on either site.
All urgent requests for support should be communicated directly to chaplains via the Switchboard in either hospital at any time of day or night.
Staff should ensure they know:-
a) The faith community / denomination required
b) The Patient’s name and ward
c) The patient / their carers consent to the visit
It is not sufficient to leave messages in urgent situations – staff should speak directly to the chaplain they require and Switchboard have a rota of on call contacts.
In cases of difficulty the co-ordinating chaplain will assist (usually available Mon – Fri 8.30-5 p.m. – or their deputy) - or the on call Free Church/Anglican chaplain (out of hours).
- A response (usually by visiting in person) is made as soon as is reasonable (within 24 hours during the working week), and if an urgent ‘on call’ referral, we aim to be on site within 30 minutes – hour.
- We record referrals and action taken in confidential records, observing Information Governance measures. We record the nature of the referral, the patient’s faith standpoint and dates of visits. We will record any particular ministry undertaken during visits or chapel visits and gauge the complexity of the involvement.
- A separate record is kept of on-call activity.
- We adhere strictly to the Trust’s practice concerning confidentiality – both as chaplains and volunteers.
- With patient’s consent, we will inform the referrer of the patient’s progress and seek to pass on any appropriate information, e.g. on discharge.