Your records and you (Easy read)

The Calderdale and Huddersfield NHS Foundation Trust keeps health information on the people it supports to make sure that they get the care they need.

What is the UK General Data Protection Regulation (UK GDPR)?

There is a law called the UK General Data Protection Regulation which sets out the rules for:

  • How we look after your information
  • Who your information can be shared with
  • What your rights are

We make sure that we follow these rules to keep your information safe.

What is a health record?

A health record contains information about your physical and mental health conditions and treatment.

This can include information about your appointments, observations and any assessments or treatments you receive.

Asking to look at your information

We keep information about the support and treatment you receive private.

You have the right to see your own information and we have two ways you can do this:

You can access your health record through our Patient Portal, DrDoctor, using any smartphone, computer or tablet.

There’s no need to sign up for an account or download any software, all you need to do is follow the secure link sent by your healthcare provider or visit DrDoctor and you can start managing your care online.

 Requests can also be made via the Access to Health Records Department. If you wish to do this via a form, you can get the form by clicking this link. Request form.

Please send completed forms to:

Access to Health Records Office
Record Services Department
Calderdale Royal Hospital


To make a request over the telephone (you will be asked to provide proof of Identification or ask a question, please call 01422 222 065 or contact us by email at:

Information in your records that you may not be able to see

You may not be allowed to see information that could cause you mental or physical harm.

You may not be able to see some of your health records if it contains private information about another person.

The Trust does not have to tell you that it has not shared information with you if it could be harmful to you or someone else.

What are my individual rights?

  • The right to be told about how information kept about you is used.
  • The right to see your personal information.
  • The right to have information about you that is correct. If it is not correct, then it should be changed.
  • The right to ask for information that is no longer needed to be destroyed.
  • The right to have a say about how your information is used and shared with other people and organisations.

Making sure you get your rights

If you want to make sure your rights are being followed you should speak to a member of the health team that is caring for you.

If you still have queries or concerns about our use of your personal information, you can contact our Data Protection Officer, Helen McNae at:


Telephone: 07748 623531

If you would like to make a complaint, please write to us at:

Huddersfield Royal Infirmary
Trust Headquarters
Acre Street
West Yorkshire

Following this, if you are still unhappy with how we have used your data, you can then complain to the Information Commissioner’s Office (ICO) at:

Information Commissioner’s Office
Wycliffe House
Water Lane

Telephone: 0303 123 1113

ICO website:

This information can be made available in a range of formats on request (eg Braille, audio, larger print, BSL or other languages). Please contact the Access to Records Department Centre by email at:  or call 01422 222 065.