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1. Your Telephone Appointment  
… Telephone appointments can save you time and money travelling to one of our hospitals. You may also feel more comfortable talking about your health in your own home.  It might also be more convenient to leave…  
2. Your Remote Telephone Appointment  
… General Information Telephone appointments Appointments using Microsoft Teams Appointments using Andor Using a smart device Using a desktop computer or laptop Using a smart device Using a smart device …  
3. General appointment information  
… On the day of your procedure the appointment time given is the time you must arrive at the endoscopy unit; this is not the time you should expect to have your procedure. Endoscopy procedures vary in the time the take…  
4. Getting an appointment  
… is an electronic booking service that allows you to book the time and date of your first outpatient appointment.  The majority of first outpatient appointments at CHFT can be booked at your GP Surgery (if…  
5. What happens at your breast clinic appointment  
… WHAT HAPPENS AT A BREAST CLINIC - EASY READ Being asked to attend a breast clinic appointment Your GP may refer you to a breast clinic if you have a symptom or breast change that needs investigating. GPs…  
6. Using a smart phone or tablet  
… get started. 4. Select Join Meeting Lobby and wait for the clinician to let you into the appointment. You can turn your video on and off You might need to turn off your microphone You…  
7. Aural Care  
… If after reading / actioning the information on this guide card you feel you still need an appointment please contact: Appointment Centre: 01484 355370 ENT Secretaries: 01422 222322    
8. Contact Details  
… Physiotherapy Admin Office If you need to make or cancel an appointment please phone the MSK Physiotherapy Admin Office on:  Phone line: 01484 905380 (Lines are open Monday to Friday 8.00am – 4.00pm) …  
9. Preparation for ERCP  
… You will be required to fast for this procedure, you MUST NOT EAT OR DRINK FOR 6 HOURS PRIOR TO YOUR APPOINTMENT TIME. Failure to do this may result in cancellation on the day. Blood tests - You may need to have…  
10. Using a desktop computer or laptop  
… on and off You might need to turn off your microphone You can send chat messages Once the appointment is complete, the clinician can end the call, or you can tap on the red phone icon to end the…  
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