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31. Thyroid Cancer Services  
Thyroid cancer can happen at any age, it is not common around 3,500 people in the UK are diagnosed with thyroid cancer each year. Unfortunately more women than in men get Thyroid cancer. What…  
32. Body Matters  
In response to patient feedback on our iHOPE courses, we are introducing a new virtual support session in 2022 called ‘Body Matters,’ as a safe space to begin to talk about sex and cancer, body…  
33. Your telephone appointment  
A telephone appointment replaces a face to face appointment at the hospital  Please try to make sure you are somewhere quiet without distractions for the call. Your doctor, nurse of care…  
34. Using a smart phone or tablet  
END THE CALL by tapping on the red phone icon on the screen TURN ON VIDEO AND SOUND Tap the video camera and microphone icon so there is no line through them.  Wait for the doctor or…  
35. Using a desktop computer or laptop  
END THE CALL By clicking on the red phone icon on the screen. TURN ON VIDEO AND SOUND Click on the camera and microphone icon so they turn purple. Wait for the doctor or nurse to…  
36. Video Guides  
Accessing your video appointment using a smart phone or tablet Accessing your video appointment using a desktop computer or laptop  
37. Frequently asked questions  
How will we start the appointment? Once you and your clinician agree that the technology works, they will start the main part of the consultation, usually by saying something like “How have you been…  
38. Help and Contact  
If you need help with accessing your video appointment there is lots of information provided on our page, with both written and video guides.  We also have guides written in 6 different…  
39. Our vision  
Our patients have told us they would like the option to have a video appointment with their clinician in addition to their telephone or face-to-face appointments.  Video appointments are now…  
40. Your Feedback  
Can a relative or friend complete this questionnaire on my behalf? Yes, but the answers to the questions should be the views of the person who the survey was sent to. Is this survey…  
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