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Cancer Information and Support Service **DRAFT**

Welcome to the Cancer Information and Support Service

A cancer diagnosis can affect many areas of life, and you don’t have to face it alone.

Working in partnership with Macmillan and other agencies, our Cancer Information and Support Service is here to provide trusted information, practical help, and emotional support for anyone affected by cancer. This includes people living with cancer, as well as their family members, friends, and carers.

Our centres offer a safe, welcoming and confidential space where you can talk, ask questions, and access the support that feels right for you.

Visit our Cancer Information and Support Centres

Our Cancer Information and Support Service is available at two convenient hospital locations across Calderdale and Huddersfield. You are welcome to drop in or contact us to arrange an appointment. We can also visit patients who may be staying within our hospitals.

Jayne Garforth Macmillan Information Centre, Calderdale Royal Hospital, Macmillan Unit, Lower Ground floor, Halifax, HX3 0PW

Phone: 01422 222709

Opening hours: Monday – Friday, 9:00am – 4:00pm

Huddersfield Royal Infirmary, Greenlea Oncology Unit  (Ward 7), Acre Street, Lindley, Huddersfield, HD3 3EA

Phone: 01422 343614

Opening hours: Monday – Friday, 9:00am – 4:00pm

You can email the team at: cancer.information@nhs.net

 

What you can expect when you visit

When you visit our centre, we can offer:

  • A wide range of information and booklets about living with cancer
  • The opportunity to talk through treatments, side effects, and any worries you may have
  • Access to a private room if you would like to speak to someone in confidence
  • A Holistic Needs Assessment – a supportive conversation about what matters most to you and what support may help
  • Telephone support if you are unable to visit in person
  • Easy-read information to make resources more accessible

Whether you have a specific question or just need someone to listen, our team is here for you.

Ways in which we can support you

Everyone’s experience with cancer is different. We can help connect you with the support that is right for you, including:

Practical and financial support

  • Help accessing benefits and pension advice
  • Support with Blue Badge applications
  • Advice about home adaptations
  • Housing support and guidance

Emotional and wellbeing support

  • Access to our local support groups
  • Information about other support groups and services in the community
  • Community social events where you can meet others
  • Referring to psychological support

Additional services

  • Look Good Feel Better wellbeing and pampering workshops
  • Access to the Macmillan free will writing service
  • Connecting you with Macmillan Buddies for peer support
  • Support and signposting for children and young people within the family
  • Referrals to other specialist services when needed

Workshops and information sessions you can take part in